Patients & Visitors

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Policies & Services At Our Jefferson Parish Hospitals

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Admissions & Discharge

East Jefferson General Hospital of Metairie is among the best Jefferson Parish Hospitals. We are committed to making the admissions and discharge processes as seamless as possible. allowing our patients to use their energy for getting well.

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Free parking is available to patients and visitors in several different locations around the hospital. Valet parking is also available at the Yenni Pavilion.

Bills & Insurance

The staff at our medical center is happy to walk patients through any questions or concerns regarding their bill, insurance or payment process.

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Guest Services

Our Guest Services Department is here to make sure everyone's experience at EJGH is a positive one. Computer access, concierge services and valet parking are just a few examples of how we support our guests, everyday.

Patients' Rights

Our goal is to equip patients with a comprehensive understanding of their rights. If anyone has a question or concern, an EJGH staff member will be glad to assist.


EJGH offers convenient dining options for breakfast, lunch, and dinner that are as fresh, savory and delicious as they are healthful.

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Guest Feedback

Feedback from our patients and visitors is one of our most valuable resources. When guests provide us with information about their experiences in the hospital, we are given the opportunity to improve processes and reward excellence.


Guests of EJGH can take a breather and browse specialty items, baby gifts, flowers and more at one of our unique boutiques.

Visitor Information

A visit from a friend or loved one can make all the difference in someone’s day, so EJGH strives to make out visitors’ experiences here comfortable and convenient. Whether you are visiting from New Orleans, the North Shore, or the surrounding River Parishes, we welcome you to our hospital.



myEJGH is your personal view into the electronic medical record that your doctors and nurses use to manage and document your care.

Maps & Directions

Great healthcare is never far away. Find directions to East Jefferson and printable maps of the hospital here.

Pastoral Care

Distinguished among other Jefferson Parish Hospitals, EJGH Pastoral Care chaplains are available 24 hours a day, to offer patients, and their family and friends spiritual support, counseling and guidance.



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